Xapo Debit Card Update

August 22, 2017

The Debit Card has always been at the forefront of Xapo’s efforts to bring secure, Bitcoin-based financial products to users around the world.

According to Visa’s recent communication regarding different debit card programs, only customers in the European territory will be able to order new Xapo Debit Cards, effective today. In addition, Xapo must suspend service on all existing Debit Cards for users who live outside of the European territory by October 15th 2017.

Our customer support team will contact all Debit Card holders directly with important information on how the interruption of service will impact your Debit Card. In the meantime, if you have any concerns about your Xapo Debit Card, please visit our FAQs or contact us.

I sincerely apologize to all of our non-European customers affected by the changes. Please know that we are committed and already hard at work to find alternative, improved debit card solutions for you.

Anni Rautio

By Head of Xapo Debit Card

Article published on August 22, 2017


Xapo Granted E-Money License

Xapo granted E-Money License We are proud to announce that Xapo (Gibraltar) Ltd. has been granted an E-money License by the Gibraltar Financial Services Commission effective July 10th 2017. License under the Financial Services (Banking) Act of 1992, License number FSC0063BNK. As a regulated E-Money Institution Xapo is now licensed to issue electronic money in…

By Diego Valenzuela

Xapo Bitcoin Cash (BCH) Update

As expected, yesterday the Bitcoin blockchain experienced a “fork”, in which a new coin called “Bitcoin Cash” was created. That means that, if you had bitcoins (BTC) in Xapo at the time of the fork, you now have your bitcoins and an equal amount of Bitcoin Cash (BCH). For your reference, the fork happened after…

By Federico Murrone

Xapo and the forks

Xapo ensures the security of our customers’ bitcoins above all else and, in the event of a fork, your assets will be safe at Xapo. We may, however, temporarily halt outgoing and incoming transfers from the Bitcoin network until we confirm that such transfers can be done safely.  We may also temporarily suspend the Xapo…

By Federico Murrone