The Debit Card has always been at the forefront of Xapo’s efforts to bring secure, Bitcoin-based financial products to users around the world.
According to Visa’s recent communication regarding different debit card programs, only customers in the European territory will be able to order new Xapo Debit Cards, effective today. In addition, Xapo must suspend service on all existing Debit Cards for users who live outside of the European territory by October 15th 2017.
Our customer support team will contact all Debit Card holders directly with important information on how the interruption of service will impact your Debit Card. In the meantime, if you have any concerns about your Xapo Debit Card, please visit our FAQs or contact us.
I sincerely apologize to all of our non-European customers affected by the changes. Please know that we are committed and already hard at work to find alternative, improved debit card solutions for you.