Xapo and Phishing Attacks

October 11, 2017

 

What is Phishing?

At Xapo, we are constantly working to improve the security of our users by enhancing our infrastructure and helping customers identify various types of threats.

Phishing is an attack, perpetrated by a criminal, tricking you into clicking on an url that looks very similar to the site you are trying to access.

 

How to protect yourself from phishing?

To avoid falling for a phishing scheme we recommend that you use the Xapo mobile app as your preferred channel to access Xapo.

If you are using the Xapo Web App please bookmark the correct url and make sure to always log in from there. Be suspicious of any email claiming to be from Xapo, especially those providing a link for you to log in and failing in this process.

 

Xapo’s checklist

While logging into the Xapo Web app please check the following:

  1. When you click on the login button make sure that it redirects you to https://account.xapo.com
  2. Verify that your browser marks the page as secure and the ssl certificate is correct for the url

We strongly encourage Xapo’s users to contact our customer support team whenever they feel that their Xapo accounts might be under any security threat. We will be more than happy to assist you!

 

Carlos Rienzi

By Head of Security

Article published on October 11, 2017

More News

Xapo sells Institutional Custody Business to Coinbase, giving focus to Consumer Business

Today, we are announcing the sale of our Institutional Custody Business to Coinbase. For Xapo, this transaction means a greater focus on our Consumer Business and a big step towards our mission to build a safe and global way to use money. At Xapo, we’re firm believers that no matter who you are or where…

By Xapo

Introducing Xapo’s new experience

We’re thrilled that you finally get to see what we’ve been working on for the past few months! As part of our rebrand project, we’re releasing our revamped Android, iOS, and web apps which include exciting and refreshing new features. We’ve started the global rollout of the new app and it should reach you in…

By Carolina Fabroni

Meet the new Xapo

At Xapo, we’re firm believers that no matter who you are or where you're from, you deserve easy access to digital financial services. This conviction led us to create a simple-to-use bitcoin wallet and an industry-leading bitcoin storage platform, described by The Wall Street Journal as the “Fort Knox of bitcoin storage.” Since 2014, we’ve…

By Carolina Fabroni